Your privacy is our priority. This policy transparently explains how best88 collects, stores, uses and protects your personal information — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Quick Summary: best88 collects only the data needed to manage your account and process your transactions. We do not sell your information to any third party for marketing purposes. You have full rights to access, correct, or delete your data at any time.
This Privacy Policy is published by best88 ("we", "Platform", or "best88") and applies to all users who access or use our services through the website best88.wine, mobile app, or any other platform we operate.
We are committed to protecting the privacy of every individual who interacts with our platform. This policy has been drafted in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA) and the latest international data protection standards. It clearly explains the types of data we collect, why we need it, how we use it, and the rights you hold as the data owner.
By registering an account or using the best88 platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your data as described herein. If you do not agree, please stop using the platform and contact us to delete your account.
Best88 only collects data that is strictly necessary to provide a safe, seamless, and legally compliant service. The following are the categories of data we may collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC), legal compliance |
| Contact Data | Email address, phone number | Account communications, security notices |
| Financial Data | Bank account number, deposit & withdrawal transaction records | Payment processing, fraud prevention |
| Technical Data | IP address, browser type, operating system, device ID | Account security, fraud detection |
| Usage Data | Gaming records, betting history, login activity | Service improvement, responsible gaming compliance |
| Preference Data | Language settings, game preferences, notifications | Personalise user experience |
We do not collect sensitive information such as health data, political affiliations, or religious beliefs unless specifically required by law and with your explicit consent.
Every piece of data we collect is used for legitimate and reasonable purposes. We do not use your data for any other purpose without informing you in advance. The primary purposes of data use include:
You may withdraw your consent to receive marketing emails at any time through your account settings or by contacting our support team.
Best88 does not sell, rent, or trade your personal information to any third party for commercial purposes. However, there are limited situations where we need to share your data with other parties:
All third parties receiving your data are required to meet data protection standards equivalent to or higher than our own. We do not transfer your data outside Malaysia without adequate safeguards and compliance with the PDPA.
The best88 platform uses cookies and similar technologies such as web beacons and pixels to enhance user experience and ensure the platform functions correctly. We use several types of cookies:
You can manage your cookie settings through your browser settings. Please note that disabling certain cookies may affect your experience on the best88 platform.
We continuously invest in industry-grade security infrastructure to ensure your data remains protected at all times. Our security measures include:
While we take all reasonable precautions, no system is 100% breach-proof. We encourage you to play an active role in keeping your account secure by using a strong password and not sharing your login credentials.
Best88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.
As a best88 user, you have the following rights regarding your personal data under Malaysia's PDPA:
Request a copy of all personal data we hold about you at any time.
Request correction of inaccurate or outdated data in our records.
Request deletion of your data, subject to applicable mandatory retention obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured, machine-readable format for portability.
Request that we restrict the processing of your data under certain circumstances provided by law.
To exercise any of the above rights, please contact our privacy team via email at [email protected]. We will process your request within 30 working days after your identity has been verified.
The best88 platform may contain links or integrations with third-party services such as game providers, payment providers and customer support tools. This Privacy Policy not applicable to those third-party websites or services.
Every third-party provider working with best88 has undergone a vetting process and is required to meet equivalent data protection standards. However, we encourage you to read their privacy policies separately as their practices may differ from ours.
Best88 is not responsible for the privacy practices or content of any third-party websites you may visit through links on our platform.
Best88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any changes will take effect once the updated version is published on this page.
For significant changes that affect how we use your data, we will provide clear notice via your registered email or in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review and decide whether you are still comfortable with the new terms.
The "Last Updated" date at the top of this page will always reflect the most current version of the policy. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
If you are dissatisfied with our response to your privacy complaint, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia (JPDP) which is the responsible supervisory authority in Malaysia.
More than just a legal document — privacy is a core value we uphold in every decision we make at best88.
Every byte of data you send us is protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks. No party can intercept or read your data in transit.
All our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010. We conduct regular compliance audits to ensure our standards remain current with legislative changes.
Best88 has never and will never sell your personal information to advertisers, data analytics companies, or any third party for commercial gain. Your data belongs to you — not us.
Through your account settings, you can manage communication preferences, review the data we hold, and request data deletion at any time. Full control is in your hands, not ours.
The best88 platform undergoes regular security testing and privacy audits by independent specialist firms. This ensures our systems consistently meet the highest industry standards and remain free from exploitable vulnerabilities.
In the event of any unexpected data security incident, we are committed to notifying affected users within 72 hours and taking immediate remedial action in accordance with established procedures.